Privacy Policy

This Privacy Policy applies to the entire Gushcloud network including the group of companies and its subsidiaries (“Gushcloud”) collecting, using, disclosing, processing and/or transferring out of Singapore, your personal data for one or more of the purposes described in this policy.

Gushcloud respects your privacy. This document outlines our privacy policy for the Gushcloud group of companies in various jurisdictions which is subject to its own privacy laws, regulations/authorities. Such privacy laws may differ according to its own jurisdiction to which this policy shall be applied accordingly.

What this Privacy Policy covers

This Privacy Policy covers our treatment of personal data that we may collect when you interact with us, submit information to us, access and/or use our products or services (such as but not limited to online and mobile websites, applications, and other digital services) (collectively, the "Gushcloud Services").

This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. Gushcloud Services may contain links to other websites, applications and other services. Please note that we are not responsible for the privacy practices of such other websites, applications and other services and we advise you to read the privacy statements of such websites, applications and other services you visit which collect personal information.

What is the information used for?

Your personal data will be collected, used, disclosed and/or processed by us for the following purposes:

  • To send you notices, information and updates including marketing and advertising materials in relation to our goods and services and those of third-party organizations which is relevant and selected by us.
  • To provide goods and services by us or by our designated representatives and/or business partners to you or to parties designated by you and matters ancillary thereto.
  • To verify and process payment when you purchase goods and services from us (if applicable).
  • For verification and record of your personal particulars including comparing it with information from other sources and using the information to communicate with you.
  • To conduct statistical analysis of the users of the Gushcloud Services including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us.
  • To comply with any request from any third party or any order of court or directive from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users.

Can you opt out?

In the event that you wish for us to discontinue the collection, use, disclosure and/or processing of your personal data for any of the above purposes, you may write to us at info@gushcloud.com to inform us of the same.

Whenever we send you any marketing information, we will include instructions on how to unsubscribe. For example, our e-newsletters will have unsubscribe links.

Can you access or correct your personal data?

You may update your personal information at any time by accessing your account(s) with us or by writing in to us at info@gushcloud.com.

Will your personal information be shared with anyone?

We will not sell or rent your personal information to anyone.

We will only share your personal details with a third party for the purposes and situations as described above, or for other purposes where we have your consent to do so.

We will use YouTube API Services to retrieve data of your channel and/or video only if you have given us permission to do so and will comply with Google's Privacy Policy with regards to data we retrieve in such manner.

For the avoidance of doubt, you consent to:

  • (a) Gushcloud collecting, using, disclosing and/or processing your personal data for the purposes and situations as described above.
  • (b) Gushcloud transferring your personal data out of Singapore to our third-party service providers or agents for the purposes and situations as described above.

How is your data protected?

We will take reasonable steps to ensure that personal data are protected from unauthorized access and other similar risks. Access to your account(s) is password protected. However, it is your responsibility to keep access to your account restricted and secured by logging off and clearing the browser cache if access to such account is used on a public/shared computer. You are also responsible for the safe-keeping of your password. You must not disclose your password to any third party. We will not be responsible, and you agree that you will not hold us responsible for any losses or damage incurred by your non-compliance.

All information gathered by Gushcloud is stored in systems that may only be accessed by authorised Gushcloud staff using assigned user IDs and passwords. Gushcloud always uses industry-standard SSL encryption to protect your personal and/or sensitive data and passwords when in transit.

Data retention and deletion

We store your personal information for a period of time that is consistent with our business purposes. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

When the data retention period expires for a given type of data, we will delete or destroy it.

You may request for your data to be deleted by contacting us at info@gushcloud.com.

Changes to this Privacy Policy

Gushcloud may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on our platforms. You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products and services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.

Use of cookies, web beacons and other user and ad-targeting technologies

When you access, use and/or interact with the Gushcloud Services, we or our authorized service providers may use "cookies", “web beacons” and other tracking technologies where small data files are sent to your browser, application or device to store and track information about you. These are used to track information such as the number of users and their frequency of use, online behavioral data, user profiles, and preferred sites. They enable our system to recognise you, enhance your web-viewing experience and allow for more effective online targeted advertising.

You may accept or decline cookies by modifying your browser or device settings. Note that some interactive features on the Gushcloud Services may be unavailable if cookies are disabled.

While cookies can tell us when you interact with our services and which pages you visit, they do not access other data or identify you personally.

Gushcloud does not utilise persistent cookies to track or target advertisements to persons who are resident in the European Union.

Advertising and social media

Gushcloud engages in online advertising that appears on third-party websites to keep you aware of our brands, events, products and services. This is done using digital marketing networks and technologies such as pixels, ad tags, cookies and mobile identifiers as well as platforms such as Google and Facebook. Ads you see are based on data we hold about you, including past purchases, responses, or browsing behavior on our websites.

We are not responsible for how third-party websites handle your data. Please refer to their respective privacy policies for more details.

Profiling

Individuals have the right not to be subject to automated processing, including profiling. We do not engage in automated processing for any reason. All of our decisions and processing are done on a personalised basis.

Should we institute automated processing or profiling, we will notify you and provide a means to contact us for clarification or assistance.

Storage and transfer of information

All information you provide may be processed, stored, transferred or accessed globally. It may be processed by staff operating outside Singapore or by our suppliers who have entered into processing agreements.

When we or our third-party partners transfer your data outside Singapore, we will impose obligations on the recipients to protect the data according to local laws or require participation in secure international data sharing frameworks.

We implement technical and organisational procedures to safeguard personal data and prevent unauthorized access.

Release

This policy is subject to Singapore laws and any applicable privacy laws in jurisdictions where Gushcloud operates. If required by lawful authorities, we will release information as required by a lawful court in a competent jurisdiction.

Contact Gushcloud

If you would like to request access to your personal data or contact us regarding this Privacy Policy, please contact:

(Attention: Gushcloud International Website Team)

Gushcloud International
10 Central Exchange Green
#03-03, Singapore 138649
Tel: (65) 6910 2654
Email: info@gushcloud.com